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COVENDOS HEALTHCARE GROUP

Healthcare.Connected.

Your central point of access to specialized healthcare expertise – from strategic concept to measurable operational execution.

THE NETWORK

Four specialists.One point of access.

Distinct capabilities. Connected into the solution your project needs.

THE NETWORK

Four specialists.One point of access.

Distinct capabilities. Connected into the solution your project needs.

  • Covendos
  • Helena
  • GoldDiGA
  • NEW COMPANYIN PROGRESS

SELECTED CLIENTS

Healthcare companies we work with.

  • Novartis
  • Novo Nordisk
  • GSK
  • Biogen
  • Fresenius Kabi
  • Bayer
  • Haleon
  • MSD
  • Pfizer
  • Ottobock
  • CSL Seqirus
  • GAIA

Areas of expertise

Four areas of expertise.One connected approach.

Four areas of expertise bring together the capabilities of the Group. Which companies work together depends on the specific challenge.

When new products, indications or markets need to be launched successfully and robust commercial and service structures need to be built around them.

  • COMMERCIAL STRATEGIEAlign target groups, content and commercial channels.
  • TEAM & UMSETZUNGRecruit, train and build the operational capacity required for execution.
  • HCP- & PATIENTENAKTIVIERUNGEngage relevant target groups through commercial, medical and digital channels.

Involved

GoldDiGAHelenaCovendos

01Go-to-Market & Launch

When new products, indications or markets need to be launched successfully and robust commercial and service structures need to be built around them.

  • COMMERCIAL STRATEGIEAlign target groups, content and commercial channels.
  • TEAM & UMSETZUNGRecruit, train and build the operational capacity required for execution.
  • HCP- & PATIENTENAKTIVIERUNGEngage relevant target groups through commercial, medical and digital channels.

Involved

GoldDiGAHelenaCovendos

02Commercial Performance

When existing sales and customer engagement models need to evolve – to increase reach, improve dialogue quality and operate more efficiently.

  • OMNICHANNEL ENGAGEMENTAlign channels, contact frequency and content.
  • SALES ENABLEMENTStrengthen teams, materials and customer conversations.
  • PERFORMANCE MANAGEMENTCreate transparency around performance and continuously adjust actions based on the data.

Involved

CovendosNEW COMPANYIN PROGRESS

03Workforce & Team Build

When open commercial positions need to be filled quickly and precisely, or flexible teams are required to meet operational demands.

  • RECRUITINGSpecialists for medical, commercial and business roles.
  • FLEXIBLE KAPAZITÄTENTemporary reinforcement for projects, peak workloads and vacancies.
  • MANAGED TEAMSBuild, staff and manage complete commercial teams.

Involved

HelenaCovendos

04Digital Health & AI

When digital health solutions such as DiGAs need to enter the market successfully and be developed, scaled and managed using data- and AI-enabled approaches.

  • DIGA GO-TO-MARKETLaunch and scale digital health solutions.
  • PATIENTENAKTIVIERUNGIdentify, activate and support patients throughout the care pathway.
  • AI-DRIVEN TARGETINGUse data to select and prioritise target groups and channels.

Involved

GoldDiGANEW COMPANYIN PROGRESS

Project Delivery

How a challenge becomesan operating model.

From the initial challenge to operational execution.

  1. 01

    Challenge

    The challenge defines the starting point.

    We start with the concrete situation: market, target groups, existing structures, capacity and project goals. This makes visible where operational action is needed – before any decision on channels, teams or technology.

    RESULT

    A shared picture of the task, priorities and what needs to happen.

    • MARKET
    • TARGET GROUPS
    • STRUCTURES
    • CAPACITY
  2. 02

    Delivery Model

    The task becomes a concrete setup.

    Building on this, we define channels, roles, responsibilities and success criteria. Field, remote and digital approaches are combined wherever they make sense for the target group and project – with clear interfaces between internal and external delivery.

    RESULT

    An actionable setup with defined roles, channels and KPIs.

    • CHANNELS
    • ROLES
    • RESPONSIBILITIES
    • KPIs
  3. 03

    Specialist Teams

    The task decides which expertise comes together.

    Depending on the project, we bring together Commercial Engagement, Healthcare Workforce, Digital Health and AI Services. Each discipline is led by the specialized unit that carries responsibility for it within the Group.

    RESULT

    The capabilities the project needs – with clear ownership.

    • COMMERCIAL ENGAGEMENTCovendos
    • HEALTHCARE WORKFORCEHelena
    • DIGITAL HEALTHGoldDiGA
    • AI SERVICESNEW COMPANYIN PROGRESS
  4. 04

    Operations

    The setup becomes live operations.

    Teams, processes and channels are brought into live operation. Depending on the project, this includes recruiting and onboarding, training, systems, quality processes, and activating field, remote or digital measures.

    RESULT

    A fully functioning delivery setup in live operation.

    • TEAMS
    • ACTIVATION
    • PROCESSES
    • QUALITY
  5. 05

    Performance

    Making impact visible and developing it further.

    Reporting creates transparency on activities, results and operational developments. Insights flow back into channels, teams and processes – so the setup can be targeted, adjusted, expanded or scaled.

    RESULT

    A reliable basis for optimization and scaling.

    • REPORTING
    • LEARNINGS
    • OPTIMIZATION
    • SCALING

Strategic Partners

Extended by specialist partners.

Which expertisemoves your projectforward?

Talk to us about your challenge. We will connect you with the right expertise within the Group.

Choose a company